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Upcoming Hearings

Public Hearings July through Sept. – Carolina Water Service, Inc. of North Carolina’s Request to Raise Water and Sewer Prices

Evidentiary Hearing 8/3 – Complaint of Sit-In Movement, Inc.

Public Hearing 8/8 - Gas Costs for Public Service Company of North Carolina, Inc.

Public Hearing 8/24 – Saxapahaw Utility Company’s Request to Increase Water Prices

Public Hearings Sept. through Oct. - Duke Energy Progress, LLC Request to Adjust and Increase it's Rates and Charges for Retail Electric Service

Public Hearing 10/10 – Request to Raise Water Prices in Pineview Estates Subdivision, Wake Co.


Mandatory 10-Digit Local Dialing is Here for the 336/743 Area Code (see Docket P-100 Sub 137C)

Renewable Energy and Energy Efficiency Portfolio Standard (REPS)

Consumer Information

Phone Scams Target Utility Customers


Beware of Unauthorized Movers

Unauthorized Movers Risk Fines

Moving 101 - A Consumer's Guide

Drought! - Non-Essential Water Usage Restrictions  

Press Releases

Commission Calendar

Agency Calendar

Commission Agendas

Summary Agendas

Detailed Agendas

Welcome to the North Carolina Utilities Commission

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The North Carolina Utilities Commission is an agency of the State of North Carolina created by the General Assembly to regulate the rates and services of all public utilities in North Carolina. It is the oldest regulatory body in state government. The present Commission evolved from the Railroad Commission which was created in 1891 and given authority to regulate railroad, steam boat, and telegraph companies.

Today, the Commission regulates electric, telephone (including payphone service and shared tenant service), natural gas, water, wastewater, water resale, household goods transportation, buses, brokers, and ferryboats. To a limited degree, the Commission regulates electric membership corporations, small power producers, and electric merchant plants. The Commission is also responsible for administering programs in North Carolina to ensure the safety of natural gas pipelines. The Commission does not regulate telephone membership corporations, cable TV, satellite, commercial mobile radio service, cellular, pagers, or data and internet service providers. For more information about the Commission, visit our History and Description page.

Mission Statement

The Commission is responsible to both the public and utilities and, by law (G. S. 62-2), must regulate in a manner designed to implement the policy of the State of North Carolina to:

  • Provide fair regulation of public utilities in the interest of the public.
  • Promote the inherent advantage of regulated public utilities.
  • Promote adequate, reliable, and economical utility service.
  • Promote least cost energy planning.
  • Provide just and reasonable rates and charges for public utility services and promote conservation of energy.
  • Assure that facilities necessary to meet future growth can be financed on reasonable and fair terms.
  • Encourage and promote harmony between utility companies and their customers.
  • Foster planned growth of public utility services.
  • Coordinate energy supply facilities with the state's development.
  • Cooperate with other states and the federal government in providing interstate and intrastate public utility service and reliability of energy supply.
  • Facilitate the construction of facilities in and the extension of natural gas service to unserved areas.
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